TaskvalePrivacy Policy
This Privacy Policy describes how Meina Tech LLC, a limited liability company organized under the laws of the State of Georgia, United States ("Meina Tech", "we", "us" or "our"), collects, uses, discloses and retains personal information in connection with the Taskvale mobile applications, the taskvale.app website, and related services (collectively, the "Service").
Meina Tech is the controller of the personal information described in this Policy. For all matters arising under this Policy, including requests to exercise the rights described in Section 14, contact support@taskvale.app.
1. Scope and summary of practices
1.1 This Policy applies to all users of the Service.
1.2 Meina Tech does not sell personal information, does not share personal information for cross-context behavioural advertising, does not serve advertising, does not employ advertising identifiers, and does not integrate third-party analytics software within the Application.
1.3 Task data created within the Application is stored locally on the user's device and is not transmitted to Meina Tech unless the user affirmatively enables the Backup & Sync feature described in Section 4.
1.4 The Application transmits diagnostic reports upon software faults as described in Section 6. Such reports do not include the text of user tasks or notes.
2. Definitions
"Application" means the Taskvale software application for iOS or Android. "Content" means data entered or stored by a user through the Service, including tasks, lists, notes, due dates, reminders and completion history. "Personal information" means information that identifies, relates to, or could reasonably be linked with an identified or identifiable natural person. "Processing" has the meaning given under applicable data protection law.
3. Information stored on the user's device
3.1 The following are stored locally on the device and are not transmitted to Meina Tech except as expressly provided in this Policy: Content; the user's first name, where supplied; and application settings and preferences.
3.2 Local data is removed upon deletion of the Application from the device.
4. Backup & Sync (optional)
4.1 Backup & Sync is disabled by default and operates only where the user creates an account and affirmatively enables the feature.
4.2 Where enabled, Meina Tech processes: (a) Content, for the purpose of storing it and replicating it across the user's devices; and (b) the user's email address, for the purposes of authentication and account administration.
4.3 Where Backup & Sync is enabled, Meina Tech additionally records, for each platform from which the account synchronises, the operating platform (iOS or Android), the application version, and the time of the most recent synchronisation. This record contains no device identifier of the kind described in Section 6.3, and is limited to one entry per platform per account.
4.4 Where a user authenticates using Sign in with Apple and elects to conceal the associated address, Meina Tech receives only the relay address issued by Apple.
5. Purchases
5.1 Payments are processed exclusively by Apple or Google. Meina Tech does not collect, receive, process or store payment card details or other payment instrument information.
5.2 Meina Tech's purchase infrastructure provider receives purchase and subscription status, and, where the user is authenticated, the associated account identifier, for the sole purpose of determining entitlement to paid features.
6. Diagnostic and crash reporting
6.1 Upon a software fault, the Application transmits a diagnostic report comprising: the classification and location of the fault within the Application; the associated error message and technical stack trace; application version and build identifier; operating system version; device model; operating platform (iOS or Android); a device identifier as described in Section 6.3; and, where the user is authenticated, the account identifier.
6.2 Diagnostic reports do not include the text of tasks or notes. Email addresses are removed from report content prior to storage. Reports are generated only upon a fault and do not constitute continuous or behavioural telemetry.
6.3 The Application assigns each installation a device identifier. It is used solely to associate multiple diagnostic reports originating from the same installation, so that a recurring fault can be recognised as recurring.
The identifier is a random value generated by the Application itself upon installation and stored on the device. It is not assigned by Apple or Google, is not derived from any hardware characteristic, advertising identifier or account identifier, and is not accessible to any other application. It does not persist following removal of the Application; a subsequent installation is assigned a new value, and the earlier value cannot be linked to it.
Because the identifier is assigned per installation, reports originating from two separate devices carry two distinct identifiers and can be distinguished from one another. It cannot, however, be used to recognise a device across applications, across reinstallations, or by any party other than Meina Tech.
6.4 Diagnostic reports are processed solely for the purposes of diagnosing faults, maintaining service integrity and improving software reliability. They are not used for advertising, profiling, or automated decision-making.
7. Additional processing activities
7.1 Voice input. Where a user dictates task content, speech recognition is performed by the operating system of the device. On iOS, audio may be transmitted to and processed by Apple in accordance with Apple's privacy policy. Text- to-speech output is generated locally on the device.
7.2 Electronic communications. Where a user submits an email address to the launch list, or elects to receive product communications, that address is processed for the purpose of sending such communications. Consent may be withdrawn at any time by contacting Meina Tech or by using the unsubscribe mechanism included in each message. Transactional messages relating to a user's account, including authentication codes, are not marketing communications and are sent as necessary to provide the Service.
7.3 Website. taskvale.app records aggregate page-view counts without cookies and without information identifying the visitor. Information submitted through a website form is received by Meina Tech.
8. Purposes and legal bases for processing
| Processing activity | Purpose | Legal basis (UK/EU GDPR) |
|---|---|---|
| Local application function | Provision of the Application | Performance of a contract |
| Backup & Sync | Storage and replication of Content at the user's request | Performance of a contract |
| Authentication | Account access and security | Performance of a contract |
| Purchase status | Determination of entitlement | Performance of a contract |
| Diagnostic reporting | Fault diagnosis, reliability and security | Legitimate interests |
| Product communications | Marketing | Consent |
| Records of purchase | Tax, accounting and audit | Legal obligation |
9. Third-party service providers
Meina Tech shares personal information with third-party service providers only as necessary to operate the Service, for the purposes described in Sections 3 to 8. Any third party with whom Meina Tech shares personal information is required to protect that information to the same or an equal standard as set out in this Policy. The information collected, how it is collected and all uses of it are described in Sections 3 to 8; retention and deletion, including how to request deletion, are described in Sections 10 and 11.
10. Retention
| Category | Retention period |
|---|---|
| Content held under Backup & Sync | Until deleted by the user or until deletion of the account |
| Diagnostic reports | 90 days from receipt |
| Data stored on device | Until deleted by the user or removal of the Application |
| Marketing and launch-list addresses | Until consent is withdrawn |
| Records of purchase | As required for tax, accounting and audit purposes |
11. Deletion of data and accounts
11.1 A user may delete their account and all associated cloud-stored Content from within the Application at Settings → Backup & Sync → Delete Account. Deletion is permanent and is not reversible.
11.2 Removal of the Application deletes locally stored data but does not delete an account or cloud-stored Content. Users wishing to delete both should delete the account prior to removing the Application.
12. International transfers
Meina Tech's infrastructure is located in the United States. Personal information of users outside the United States is transferred to and processed in the United States, subject to appropriate safeguards where required by applicable law.
13. Security
Meina Tech maintains technical and organisational measures appropriate to the risk, including encryption of data in transit, storage of authentication credentials in platform-provided secure storage, and access controls restricting stored Content to the associated account. No method of transmission or storage is entirely secure, and users are advised to retain independent copies of Content of value.
14. Rights of data subjects and consumers
14.1 Subject to applicable law, users may request: access to personal information held about them; a portable copy of that information; correction of inaccurate information; deletion of personal information; restriction of or objection to certain processing; and withdrawal of consent where processing is based on consent.
14.2 Users in the United Kingdom or European Economic Area additionally have the right to lodge a complaint with their supervisory authority. Users in United States jurisdictions with applicable privacy legislation additionally have the right not to receive discriminatory treatment for exercising these rights, and may in certain jurisdictions designate an authorised agent to submit requests on their behalf.
14.3 Requests should be directed to support@taskvale.app and will be responded to within thirty (30) days, or such shorter period as applicable law requires. Meina Tech does not charge a fee for responding to such requests except where permitted by law.
14.4 Meina Tech does not engage in automated decision-making producing legal or similarly significant effects.
15. Children
The Service is not directed to children under the age of thirteen (13), and Meina Tech does not knowingly collect personal information from such children. Where Meina Tech becomes aware that such information has been collected, it will be deleted. A parent or guardian who believes a child has provided personal information should contact support@taskvale.app.
16. Amendments
Meina Tech may amend this Policy from time to time. The effective date appears at the head of this document. Material amendments will be notified within the Application or by email prior to taking effect.
17. Contact
Meina Tech LLC
Email: support@taskvale.app